Appendix ?
XELTEK ? periodically ? publishes ? upgrade ? software ? on ? the ? XELTEK ? website. ? You ?
can ? download ? and ? upgrade ? your ? software ? from ? the ? website. ? Non ‐ users ? may ?
download ? the ? software ? for ? evaluation. ? ?
Troubleshooting ?
If ? the ? User ? Manual ? does ? not ? answer ? your ? questions, ? first ? contact ? your ? sales ? agent ?
or ? the ? distributor. ? If ? you ? still ? need ? technical ? assistance ? you ? can ? call ? XELTEK ?
between ? 8:30 ? and ? 17:30. ? Make ? sure ? you ? have ? your ? product ? serial ? number ? before ?
calling. ?
Before ? contacting ? XELTEK, ? check ? the ? following ? to ? ensure ? you ? get ? the ? best ? service. ? ?
?
?
Read ? the ? User ? Manual. ?
If ? you ? receive ? an ? error ? message ? that ? is ? not ? explained: ?
Make ? sure ? you ? can ? repeat ? the ? circumstances ? that ? created ? the ? error. ?
– Write ? down ? the ? error ? message. ?
?
?
?
Make ? sure ? you ? have ? your ? product ? serial ? number. ?
Check ? your ? computer ? configuration, ? including ? computer ? brand, ? free ? memory ?
size ? before ? starting ? the ? software, ? the ? video ? adapter ? brand, ? and ? the ? operating ?
system. ?
Make ? sure ? you ? are ? at ? your ? computer ? when ? you ? call ? so ? the ? engineer ? can ? guide ?
you ? through ? the ? solution. ?
Contact ? Information ?
Xeltek ? Inc. ?
Bldg ? 6 ‐ 31 ? Meizhiguo ? Garden, ?
#2 ? Jiangjun ? Ave., ?
Jiangning, ? Nanjing, ? China ?
Tel: ? (086) ? +25 ‐ 52765233 ?
Fax: ? (086) ? +25 ‐ 52765203 ?
?
General ? Consultation ? ? ? +86 ‐ 25 ‐ 52765233 ? ?
??
Order/Sales ? ? ? ? ? ? ? ? ? +86 ‐ 25 ‐ 52765203 ?
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? +86 ‐ 25 ‐ 52765226 ?
? Email: ? sales02@xeltek.com.cn ?
Superpro ? 5004GP ? User ’s ? Guide ?
?
70 ?
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